Lindsay our service advisor is always terrific, always so cheerful and efficient. The video review of our Lexus's overall condition from top to bottom was impressive. Well done!
Charlie Treba was thorough, professional and put my mind at ease in purchasing an LS 500 remotely from California. Highly recommend!
Receptionist provided good customer service.
Great place great service
Picked up a beautiful IS350 for my wife the other day at Meade Lexus Lakeside. This is our first Lexus and Adham Shalabi from Meade Lexus did a great job taking care of us. Adham was eager to help, he walked out the office to introduce himself when he first saw us on the lot looking around through his window. Thumbs up for Meade Lexus and Adham, no drama when we requested to test drive this unique, rare colored sports car. It was couple of weeks between the time we first tested the vehicle to the day we actually sit ...
Chris Furman made the new car purchase process very easy and fast! The RX350 I purchased for my parents remotely was ready on time when my father went to take delivery, without any unexpected details. Chris is very knowledgeable with the paperwork and forms, and made everything including pricing easy to understand and transparent. Thank you!
Excellent dealership and very help staff including the manager. If you need a lexus this is where to go. I'm currently thinking of an rx350 and they are beyond helpful. I was treated with kindness and they were extremely professional. I hope to buy my car here.
I had a wonderful experience at Meade Lexus Lakeside. Everyone I had the pleasure to deal with, went way above and beyond to help get me out of my current lease and into my new Lexus at a price that was fair and reasonable. Never in my 30 plus years leasing cars at other places, did the whole process go as smooth and seamlessly as they did at this dealership! Wonderful people to work with and would highly recommend.
Great service department. They video your vehicle and text it, which is very helpful.
World class service!
Thank you Ron Richey for taking the time to find me the perfect vehicle! Ron is 10/10 with customer service!
Great Customer Service; thank you Ms. Lindsay.🤗
Charles is the absolute greatest. I was so nervous and he made me feel so comfortable…and not rushed. Thanks Charles 🙌🏼
We liked our sale person Jackson ,he is very nice and good help.A sale representative with positive altitude and honest too.
By far one of the best dealerships to work with. My sales rep Ron got me out of my old vehicle and into a brand new vehicle all under 3 hours and in the same day.
Dave Ferguson was very professional in handling the problems with my car. Meade Lexus should be very thankful he is on their team. I would recommend him to anyone that needs service at Lexus Lakeside.
I had a great car buying experience. Jeremiah was my salesman.
I drove up 4 hours to look at their 2018 Camry XSE and ended up driving home with it. Ron was a great salesman to work with in making sure everything was lined up for when I got there. The car was kept in their garage until I arrived 5 days later after inquiring about the vehicle and putting down a small deposit. They were fair priced and even dropped a little more at request. Along with that, Matt in finance goes through everything with the vehicle and even makes recommendations on vehicles that may need an extended warranty. They don't push ...
Ask for jackson. Will definitely take care of you.
Great people, great service! I just bought my Lexus RX450 hybrid F sport and took it home in an hour. Thank you very much. I think i'll be coming back soon to get another car.👍
Ron IN SALES was excellent on information of the Lexus products yes we Now leaning towards leasing a New Lexus. IS OR ES .
Great experience, we're able to get me in a new UX250 same day. Service experience has been great too, fast responses from all the team members. Would recommend.
Wow amazing experience. First and foremost I would like to thank Dave aka Deda Lucaj, and also Cal the sales manager. Go see Dave if you visit this dealership, you’ll be more then happy you did. This is my first Lexus, and I promise it’s not my last. I held these guys in a very high regard since the moment I came in, and trust me, they proved to me that rightfully so they should be looked at as the most premier dealership in Metro Detroit. The sales process overall was very smooth, and anybody that is in ...
Very friendly people very efficient and professional.Lindsay is fantastic in coordinating and working around our convenience I love their service
I'm not a big fan of Toyota or Lexus. BUT this place is awesome when it comes to the salesman on the floor. My brother purchased a car from here and they were very willing to make a deal and come down in price.
I was accommodated immediately when I called because of a flat tire/slow leak and another service given to prevent future problem-replaced worn serpentine belt.VERY APPRECIATIVE!
Dominic was great to work with. We found the Lexus we were looking for at a great price.
Meade Lexus of Lakeside was an amazing experience! From the immediate response from my Auto Trader lead to the quick response to my questions, Jackson Cheng is on point! He was very honest with any minor imperfections on that I didn’t even see from the photos. He made purchasing a used Certified RC (sight unseen until in my driveway) the easiest possible transaction that I have experienced. Kudos to all at Meade Lexus and keep up the great work!!!
Very nice and pleasant staff. Customer service is definitely taken very seriously here and it shows. My Lexus is 20 years old and still runs great!
Services are really great and precise.
Service for my 13 GS350 was completed in a timely matter, satisfied with the results. .fast and courteous Service
Professional staff, high quality service. Loved the video details of the inspection report.
Shoutout to David! He took care of me right away. Great service as always. Quality.
Just purchased a certified LX 570 from the dealer. Jackson did a very nice job with putting the deal together and Jocelyn made signing the paperwork a breeze.
Took my wife's Lexus for detail and water pump replacement. Maranda was very helpful, answered all my questions. And provided loaner until I got my SUV back.
Very nice people A clean and safe visit while I was waiting for my car to get serviced
Awesome Dealer!! They send you inspection video of your car. They follow up with you. And the car comes back clean! Thanks guys!!
Dave was the service guy that got me started and he was a very good guy. Took care very well. Car finished sooner than I thought. And that was a good thing. Kudos to all staff
Very nice employees!! Had problem with remote control and they fixed it ..
Dave, Danielle and the service team are great! I have a new to me LX 570 I brought in to have a once over and some routine maintenance performed, the advisors are well informed and go over what is going to be done to your vehicle with accurate price information ahead of time. I have had terrible experiences in the past at other dealerships so I feel a bit defensive whenever I am inside of one, however Dave and his crew have put me at ease. I had a concern after a service was completed, Dave had the original technician as ...
The service was excellent from the moment I arrived until completion. Vehicle was ready within the time given me.
Our journey at Meade Lexus of Lakeside began several years ago, when we acquired an older model Lexus that we began to bring into the service department for oil changes and other things that needed to be done. Our overwhelmingly positive, friendly experience with the service team staff is what brought us in as new customers when it was time to upgrade our vehicle. From the very beginning, Ron was very understanding of our needs and had the perfect recommendation for our family. He continued to go above and beyond in order to ensure that we were able to walk ...
Quick service and helpful staff
Fabulous showroom to buy a car. Purchased a 2017 pre-owned Corolla and it was in absolute mint condition. Received exceptional treatment from Sales Team. One piece of advice is, please ensure that the cars you sell have full tank of fuel as a symbol of courtesy. The one I bought only had half a tank.
Wow! This is where you want to buy a Lexus! From the start, upon contemplating a new vehicle, Jim was very responsive to every single email. They have great customer service even before you become one. I highly recommend them & will be purchasing my next new vehicle here! And...no high pressure sales tactics here!! Thank you Jim!
The service that Lexus offers is exceptional
Love Lexus and the fact that I get a free loaner (that's always a newer model Lexus) while my car is being serviced is a plus. Can't go wrong owning a Lexus
Much better than any other dealership I've been. Feels pretty good to be @ work and they pick your car up from you and drop it back off. Jackson is a awesome sales guy that was very straight forward and gave great recommendations to help fit my needs.
I came in off of a referral and I dealt with Charles Tremblay I had an awesome customer experience when I had a few issues Charles made sure I was satisfied and I feel as though he went above and beyond to do that. Great salesman great dealership and i highly recommend
Go to Charlie he is the only Master Sales Associate there. He can make any deal you need work - got me the lowest rate in the east coast after just one visit. He’s been there well over 15 years and knows the product better than anyone else. Great spot, great people, but Charlie makes the difference.
Jackson sold us our car and he was amazing. First time here at the service department and I can already tell it’s first class. Highly recommend
Helpful quick and easy
I have leased two vehicles and bought a third from MLoL. I trust them and will check in with them before working with any other dealer. Various people in this organization have given me reasons to feel that way, but I specifically need to mention Dennis in Sales because he did very well by me. Bravo, gang. Thank you.
Service department has been very good to work with. I have had my car serviced there and each time there have been no issues, even got a loaner for a few hrs before
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